Feedback needs to be clear, factual and well communicated to be effective.
Here's my hot tip for the week on making a start to giving effective feedback:
Feedback should never be inferences. For example:
"I think"
"I feel"
"I've been told that..."
"I'm assuming that..."
"My gut instinct tells me..."
"I get the feeling that.."
Feedback is observable behaviour. For example:
"I saw..."
"I read.."
"I observed"
"I noticed that..."
There is an art to giving feedback, and to start by giving examples of observations you have made of the employee's performance or behaviour is an excellent start. Then the feedback has credibility and is more likely to be taken on board by the employee.
For further help or support on giving effective feedback, please contact Sarah on 0499 119 294 or email sarah@hrsavvyconsulting.com.au